Product Managers and Product Owners
People who own a product and its backlog. 37 modules, about 197 minutes.
Your modules, in order
1Welcome to DelPulseUnderstand what DelPulse does and where your work fits.Video ready2Signing in: single sign-on and forgotten passwordsAlways be able to get into DelPulse, and back in when you forget your password.Video ready3Finding your way roundStart every day knowing what needs you.Video ready4Catch me up and Ask DelPulseFind what matters fast, from the live data, in plain English.Video ready5Working on an itemMove work forward and keep everyone informed.Video ready6Declaring an emergencyStop everything for a data breach, a data leak or a platform crash.Video ready7Your role: self-assessment and coaching canvasKnow how well you carry out your role today, and agree with your coach what to work on next.Video ready8Communities of practice: join, learn and assess yourselfGrow in your craft with the people who share it, whatever team they work in.Video ready9Demand, triage and the DelPulse Value IndexTurn requests into a prioritised backlog.Video ready10Features, stories and sprintsBreak strategic and ad hoc work down to sprint-sized stories, and deliver the highest value first.Video ready11Acceptance criteria, tests and checklists (BDD and TDD)Agree what done means before the build starts, and prove it before anything is called done.Video ready12Epics, funding and value on the Portfolio KanbanDecide what the organisation commits to, fund it at a Portfolio Review, and stop early when enough value is delivered.Video ready13Pulse Cycle planning: the quarter, planned togetherRun the run-up and the planning event, and leave with a plan every team believes in.Video ready14Planning on the whiteboard: cards that are real workPlan a cycle on a whiteboard where every card is a real work item, planned into a real sprint.Video ready15The resource library: runbooks, templates, checklists and assessmentsPick up a tried way of doing something instead of starting from a blank page.Video ready16Strategic and ad hoc work, and changing typeKeep strategic and ad hoc work visible, and give every item its real type.Video ready17Service requests, small changes and the service shareRun the service without crowding out the roadmap.Video ready18Agreements, service health and the service reviewAgree what good service means, see whether each service meets it, and review it every month.Video ready19Change requests with suppliersTrack changes only the supplier can make, beside the product’s own work.Video ready20Dependencies: agree them, see them, act earlyStop plans failing quietly on work owned by another team, product or supplier.Video ready21Closing risks and issues: outcome, resolution and reviewClose risks and issues properly, with evidence and a second pair of eyes.Video ready22Estimates: original, actual and accuracySee whether you over- or under-estimate, and get better at it.Video ready23Integrating with, or moving from, Jira or Azure DevOpsKeep your teams in Jira or Azure DevOps and see everything above them in DelPulse, or bring all of it into DelPulse.Video ready24Your product’s knowledge: records and decisionsKeep decisions and documents with the product for life.Video ready25Tracking benefits until they are realisedProve the value promised in the business case.Video ready26When a change is too big: route it to a projectUse the mode test to send big changes through governance.Video ready27Handover at G5: from project to productHand over in one decision, with nothing lost.Video ready28People, capacity and timesheetsKnow who works where, split people across teams and projects, and plan to real capacity.Video ready29Jira field mapping and custom fieldsDecide where every Jira field goes, and add fields of your own.Video ready30Capability hub: front doors, push, adopt and lessonsSolve a problem once in the network and reuse it in every member organisation.Video ready31Business change: readiness and adoptionMake sure people are told, trained and using the change, not just that it was released.Video ready32RAID register and scoringSee every risk, action, issue, decision and dependency in one place, and rank work with a second scoring model.Video ready33Workshop whiteboards and diagramsRun a workshop where what you agree becomes real work, and draw designs that show how the work is going.Video ready34Designs and documents linked to workKeep designs and documents with the work they shape.Video ready35Your document libraryKeep pages and files with the work, with every version, without needing Microsoft 365.Video ready36Code, releases and the gate to liveSee what is live and what is coming, plan releases, and know whether a deployment to live is allowed.Video ready37Security findings and delivery performanceFix security findings on time, accept a risk properly when you must, and measure delivery honestly.Video ready
Roles that follow this path
Product Manager · Demand Manager · Product Owner · Receiving Product Manager
Each role also has a role guide in Configurations.