Demand, triage and the DelPulse Value Index

Watch

You will be able to

• Triage new requests
• Score with the DelPulse Value Index
• Use the expedite lane for safety

Step by step

1. Open the board Product › Work › Boards
   New requests arrive in Triage.
2. Triage Item › Status
   Accept, merge duplicates or decline with a reason the requester sees.
3. Score Item › DelPulse Value Index
   Safety, customer and operational impact, regulatory, financial, alignment, reach, time criticality and size give the order.
4. Read the order Product › Work › Backlog
   Highest value first; safety goes to expedite whatever the score.
5. Let an agent help Request › Agent
   On Enterprise+, hand a request to Intake Triage: it suggests a priority, finds duplicates and asks for detail; you approve or reject.
6. Too big for one organisation? Request › Push to the network Kanban
   In a network, push it up at Triage; it becomes a capability with your organisation as lead.

Try it yourself

Practise as Priya Shah in the demo.
Triage and score EPR-19 and EPR-20. Which comes first, and why?

Open the demo as Priya Shah Password pulse-demo-2026. The demo resets every night.

The examples use a made-up healthcare organisation. DelPulse is not only for healthcare: it can be set up for any industry, with your own names for every portfolio, programme, product and team.

Part of

Product Managers and Product Owners