Demand Manager
Runs the single front door and sets intake and triage standards.
Why it matters
Demand arrives through email, meetings and corridors. One owner turns it into one visible queue.
- Closest equivalent
- ITIL service desk and demand management
Draws on
Leads and owns
In the resource library
Ready-to-use resources in the DelPulse workspace (sign in to open them):
- Ways of working playbook: how work flows · Playbooks
- Light business case and requirements capture · Templates
- User story template · Templates
- New idea and request prioritisation · Guides
- Portfolio Kanban states and exit criteria · Guides
- Demand Manager self-assessment · Self-assessments
The rest of this page is for subscribers
Subscribe to read the other 5 sections of this page:
- How to run it
- Rules
- In the DelPulse workspace
- If you use Jira or Azure DevOps
- Self-assessment and coaching