Triage
Every new request sized and routed: kept as ad hoc work, made a story, a service request or small change for the sprint backlog, a change request for the supplier, or a project.
Why it matters
Sizing and routing everything once, early, stops duplicates and puts safety items first.
- When
- Weekly
- Length
- 60 min
- Led by
- Demand Manager
- Draws on
- ITIL; Kanban
Draws on
Led or owned by
In the resource library
Ready-to-use resources in the DelPulse workspace (sign in to open them):
- Ways of working playbook: how work flows · Playbooks
- Test plan · Templates
- Test strategy · Templates
- User story template · Templates
- New idea and request prioritisation · Guides
- Portfolio Kanban states and exit criteria · Guides
- Demand Manager self-assessment · Self-assessments
The rest of this page is for subscribers
Subscribe to read the other 4 sections of this page:
- How to run it
- Rules
- In the DelPulse workspace
- If you use Jira or Azure DevOps