DelPulse
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Projects and programmes · 7 min · Advanced

Go-live, early life support and stabilise

Take a change into live service safely. Video ready

Watch

Next Handover at G5: from project to product ›

You will be able to

  • Get an approved go-live change
  • Run early life support
  • Prove stabilisation with service desk data

Step by step

  1. Raise the go-live change Plan and control › Changes and the CAB
    The Change Manager approves; it appears on the change calendar.
  2. Plan support Plan and control › Service transition
    Agree the support model, service levels and runbooks.
  3. Watch the exit criteria Plan and control › Stabilisation exit
    Incidents, SLA and training figures come from the service desk.

Try it yourself

Practise as Kevin Walsh in the demo.
View as Kevin Walsh and find the approved go-live change for Maternity on the change calendar.

Open the demo as Kevin Walsh Password pulse-demo-2026. The demo resets every night.

The examples use a made-up healthcare organisation. DelPulse is not only for healthcare: it can be set up for any industry, with your own names for every portfolio, programme, product and team.

Part of

Project and Programme Managers · Service management