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Projects and programmes · 6 min · Core

Handover at G5: from project to product

Hand over in one decision, with nothing lost. Video ready

Watch

Next Closing risks and issues: outcome, resolution and review ›

You will be able to

  • Prepare the receiving product
  • Get the Service Owner’s acceptance
  • Pass G5: work, decisions and documents move to the product

Step by step

  1. Check the receiving product Project › Overview › Receiving product
    The product team can see what is coming before handover.
  2. Service Owner accepts Plan and control › Service handover
    The Service Owner accepts the support model and service levels.
  3. Pass G5 Gate review › G5
    Open work, architecture decisions and living documents move to the product. Benefits follow.
  4. Handover Pack agent Work › Agents
    On Enterprise+, it proposes carrying open risks, issues and benefits to the receiving product at go-live; a person approves.

Try it yourself

Practise as Olu Adeyemi, then Alex Morgan in the demo.
View as Olu Adeyemi and accept the service handover for Maternity. Then look at “Coming from projects” on EPR core.

Open the demo as Olu Adeyemi Password pulse-demo-2026. The demo resets every night.

The examples use a made-up healthcare organisation. DelPulse is not only for healthcare: it can be set up for any industry, with your own names for every portfolio, programme, product and team.

Part of

Product Managers and Product Owners · Project and Programme Managers · Service management