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Products and teams · 4 min · Core

Change requests with suppliers

Track changes only the supplier can make, beside the product’s own work. Video ready

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Next Dependencies: agree them, see them, act early ›

You will be able to

  • Raise a change request for the supplier
  • Record the supplier and their reference
  • Follow it on the Supplier board

Step by step

  1. Raise it from the work it serves Request, feature or defect › Child items
    Add a change request under the request, feature or defect it serves, or change a request’s type to change request.
  2. Record the supplier Change request › Supplier
    Name the supplier and add their reference number.
  3. Follow it on the Supplier board Product › Work › Supplier board
    Raised, with supplier, quoted, approved, in build, delivered, testing, closed. It never goes into a sprint.
  4. Test before closing Change request › Status
    Test the delivered change before it is closed.

Try it yourself

Practise as Priya Shah in the demo.
View as Priya Shah. Open the Supplier board for EPR core. Which change request is in build, and what is the supplier’s reference?

Open the demo as Priya Shah Password pulse-demo-2026. The demo resets every night.

The examples use a made-up healthcare organisation. DelPulse is not only for healthcare: it can be set up for any industry, with your own names for every portfolio, programme, product and team.

Part of

Product Managers and Product Owners · Service management